Managing Chapter Employees

RESOURCES

Employee Benefits

• 2019 Open Enrollment Overview: the open enrollment process for 2018-19 is closed. Each benefit eligible employee received an enrollment packet. The deadline to elect or waive/decline was December 7, 2018.
• 2020 Open Enrollment: information coming soon!
• 401(k): Each eligible employee will receive educational materials, a webinar invitation and enrollment communication.
  • Enrollment Guide
  • GoalManager Fact Sheet
  • Risk Assessment and Investment Guide
  • Investment Fund Performance
  • Webinar information
  • Frequently asked questions 

Webinar series

House Director Training 2019

All-employee webinar

• Spanish Support

Server Bootcamp

• Server Bootcamp Webinar 
• Documents referenced in the webinar:
  • Server Responsibility Sheet (found below under Server)
  • Employee Change Form (found below under Employee Change Form)
  • Conducting a legal and effective interview (found below under New Hire/Rehire Resources)
  • Server Candidate Evaluation Form (found below under Server)
  • Employee Coaching Form (found below under Employee Coaching Resources)
  • Tips for Talking about poor performance (found below under Employee Coaching Resources)
  • Server Schedule Template (found below under Server)
  • Server Cleaning Zones Template (found below under Server)

GENERAL EMPLOYMENT

• 2019-20 Pay Schedule
• As provided by the United States Department of Labor (DOL) Wage and Hour division, learn more about the Fair Labor Standards Act (FLSA), including exemptions and job classification: Department of Labor Basic Definitions
• Learn basic employment definitions and about what constitutes hours worked via the DOL: Wage & Hour Fact Sheet
• Recordkeeping requirements under the Fair Labor and Standards Act via DOL: DOL Compliance Fact Sheet
• Take the time to ensure you understand your state and local employment laws
• Employee expense report template

Employee DOCUMENTS 

House Director

• House Director Guide
• Job posting template
• Letter of Intent - instructions and template
• Job description and employment agreement – Pearl Stone Partners works with each chapter to individually craft these documents; contact Pearl Stone Partners
• House Director Performance Review
• Substitute House Director Resource Guide
• Substitute House Director Webinar

Chef/Cook

• Job description and employment agreement – Pearl Stone Partners works with each chapter to individually craft these documents; contact Pearl Stone Partners
• Performance Review

Housekeeper

• Responsibility Sheet
• Performance Review

Server

• Responsibility Sheet
• Performance Review
• Server Candidate Evaluation Form
• Server Cleaning Zones
• Server Schedule Template

Maintenance Staff

• Responsibility Sheet
• Performance Review

New Hire/ReHire resources

• Conducting a legal and effective interview
• Intent to rehire (or not) talking points
• Processing and Onboarding a New Hire

Employee Coaching Resources

• Employee Coaching Form
• Resource Guide
• Tips for talking about poor performance

Employee Change Form

Workers' Compensation FAQ

Time Tracking Resources

• NovaTime Employee User Guide
• NovaTime Supervisor User Guide
• House director specific resource: Entering time on a timesheet

Employee Portal - Solver 

• SOLVER account set-up instructions

ADDITIONAL HELP

• EMPLOYEE MANAGEMENT VIA SYNERGY

  • Pearl Stone Partners has partnered with Synergy to support chapters and advisors in directing employees in the day-to-day.
  • To make certain an employee is correctly entered into Synergy’s system, chapters must send first and last name, email address, rate of pay and start date.
  • If your chapter needs HR support, contact your Synergy HR Field Representative:
    • Jeremy York
      • GA, IN, KY, MA, MD, NC, NH, NY, OH, PA, SC, VA, VT
    • Matt Jarzynski
      • FL, KS, MO, TN, TX
    • Bridget Seneczko
      • AZ, CA, CO, NE, OK, OR, UT, WA
    • Renee Bukowska
      • AL, AR, IA, IL, MI, MN, ND, WI
  • If your chapter needs payroll or benefits support, contact:
    • Christine Rambeaux
      • Payroll
    • Cynthia Kalisz
      • Benefits
  • If your chapter is looking to make a new hire, adjust an employment agreement or pay rate, contact Pearl Stone Partners
• If you are a chapter advisor and need a facility operations advisor to assist you in chapter-level employee management, contact your PCC
• If you need budget help to ensure the chapter has budgeted correctly to pay chapter-level employees, contact Dichol Partlow
• For National Housing Corporation property support, contact:
  • Chapter’s CSL representative
  • Amy Jo Gabel, senior director of housing

• RECOMMENDED FOOD AND CLEANING SERVICES

• Campus Cooks
• Gill Grilling
• College Fresh

• To mitigate employment risk, select local companies that are bonded and insured!